IT Consultant

1 month ago


Halifax, Nova Scotia, Canada Vision33 Full time
IT Support Consultant

At Vision33, we're seeking a skilled IT Support Consultant to join our team in Dartmouth, NS. As a key member of our team, you'll be responsible for providing exceptional day-to-day IT support to our diverse client base, with opportunities for client site visits.

Key Responsibilities:
  • Provide remote IT support and troubleshoot technical issues for clients
  • Work closely with clients to gather and document requirements for internal systems, networks, and applications
  • Respond to service requests in a timely manner and maintain accurate records in our ticketing system
  • Collaborate with team members to resolve client issues and requests
  • Support internal and external sales efforts as required
Requirements:
  • Relevant post-secondary education and 3-4 years of related experience
  • Experience diagnosing and resolving basic technical issues
  • Knowledge of SMB IT Network Infrastructure, including domain admin, security requirements, and end-user equipment
  • Knowledge of Microsoft 365 products and services, MS Server and Desktop OS, and VMWare environments
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive total rewards program, including paid vacation and leaves, retirement plan, health and wellness programs, training and development, and employee benefits
  • Exciting opportunities for diverse project work, internal mobility, global travel, and professional growth

We're a global, diverse, and passionate team that values innovation and productivity. If you're looking for a challenging and rewarding role where you can make a real difference, please submit an online application today.


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