Clinical Services Representative
6 days ago
Role Summary:
We are seeking a skilled Clinical Services Associate to join our team at Hearing Solutions in London, ON.
Salary: CAD $45,000 - $60,000 per year, depending on experience.
Job Description:
- Schedule appointments and maintain appointment calendars with accuracy and efficiency.
- Collaborate with healthcare professionals to support patients through the process of applying for third-party funding.
- Verify insurance coverage and assist clients with insurance claims.
- Maintain client records and confidentiality.
- Assist with filing, data entry, answering phones, and ensuring the clinic is clean and organized.
Requirements:
- Post-secondary education or equivalent experience.
- A minimum of 1 year experience in a customer-facing role, preferably in the healthcare or retail sector.
- Strong written and verbal communication skills.
- Fluency in other languages is an asset.
- Professionalism, personability, and ability to build trust with senior demographics.
- Multitasking and prioritization skills in a fast-paced environment.
Benefits:
- Company events.
- Dental care.
- Disability insurance.
- Extended healthcare.
- Life insurance.
- Paid vacation days.
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