Clinical Services Representative

6 days ago


London, Ontario, Canada Hearing Solutions Full time

Role Summary:

We are seeking a skilled Clinical Services Associate to join our team at Hearing Solutions in London, ON.

Salary: CAD $45,000 - $60,000 per year, depending on experience.

Job Description:

  • Schedule appointments and maintain appointment calendars with accuracy and efficiency.
  • Collaborate with healthcare professionals to support patients through the process of applying for third-party funding.
  • Verify insurance coverage and assist clients with insurance claims.
  • Maintain client records and confidentiality.
  • Assist with filing, data entry, answering phones, and ensuring the clinic is clean and organized.

Requirements:

  • Post-secondary education or equivalent experience.
  • A minimum of 1 year experience in a customer-facing role, preferably in the healthcare or retail sector.
  • Strong written and verbal communication skills.
  • Fluency in other languages is an asset.
  • Professionalism, personability, and ability to build trust with senior demographics.
  • Multitasking and prioritization skills in a fast-paced environment.

Benefits:

  • Company events.
  • Dental care.
  • Disability insurance.
  • Extended healthcare.
  • Life insurance.
  • Paid vacation days.


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