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Operations Manager

2 months ago

Pickering, Ontario, Canada smokin samosa Full time
Director of Operations Job Description

At Smokin Samosa, we are seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.

Key Responsibilities:
  • Analyze financial data to identify areas for improvement and implement strategies to boost profits
  • Monitor revenue and labour costs to ensure optimal performance
  • Plan and organize daily operations to meet business objectives
  • Recruit, train, and develop a high-performing team
  • Ensure compliance with health and safety regulations and maintain a safe working environment
  • Participate in marketing plans and implementation to drive business growth
  • Address customer complaints and provide exceptional customer service
Requirements:
  • 1-2 years of experience in a similar role
  • Safe Food Handling certificate
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Excellent communication and leadership skills
What We Offer:
  • Bonus structure
  • Free parking available
  • Permanent employment
  • 30 hours per week
  • English language