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Operations Manager

4 weeks ago

Pickering, Ontario, Canada smokin samosa Full time
Director of Operations Job Description

At Smokin Samosa, we are seeking a highly skilled and experienced Director of Operations to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality, service, and customer satisfaction.

Key Responsibilities:
  • Analyze financial data to identify areas for improvement and implement strategies to boost profits
  • Monitor revenue and labor costs to ensure optimal efficiency
  • Plan and organize daily operations, including staff scheduling and training
  • Recruit, train, and develop a high-performing team
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
  • Participate in marketing plans and implementation to drive sales and growth
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Requirements:
  • 1-2 years of experience in a similar role
  • Safe Food Handling certificate
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Excellent communication and leadership skills
  • Ability to analyze financial data and make informed decisions
What We Offer:
  • Bonus structure
  • Free parking available
  • Permanent employment
  • 30 hours per week
  • English language