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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Royal Liquor Galore. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Supervise and manage a team of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Store Operations
- Oversee the day-to-day operations of the store, including inventory management, stock ordering, and visual merchandising.
- Ensure the store is maintained in a clean and organized manner, meeting company standards.
- Sales and Customer Service
- Develop and implement sales strategies to drive sales growth and meet sales targets.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Inventory and Stock Management
- Manage inventory levels, including ordering and receiving stock, and maintaining accurate records.
- Conduct regular stock takes to ensure inventory accuracy.
- Reporting and Administration
- Prepare and submit regular sales reports, including sales data and customer feedback.
- Manage store administration, including payroll, scheduling, and employee records.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 to less than 7 months of experience in a retail management role
- Work Setting
- Retail business
- Liquor and wine store
- Personal Suitability
- Client focus
- Flexibility
- Reliability
- Initiative
- Ability to multitask
- Handling heavy loads
- Attention to detail
- Standing for extended periods