Digital Transformation Analyst

2 weeks ago


Edmonton, Alberta, Canada Vantix Systems Inc Full time

Our client, Vantix Systems Inc., is seeking a skilled Digital Transformation Analyst to support the implementation of its IT Service Management platform – ServiceNow.

The successful candidate will be responsible for auditing user documentation from multiple repositories and repurposing it into ServiceNow knowledge base articles. This role requires close collaboration with stakeholders to understand business requirements and objectives related to the ServiceNow implementation.

The key accountabilities of this role include:

  • Collaborating with cross-functional teams to identify business needs and develop strategies for implementing ServiceNow.
  • Assisting with the integration of ServiceNow within existing platforms and tools to ensure seamless workflow.
  • Working closely with the ServiceNow project team to populate the ServiceNow knowledge base according to specific organizational needs.
  • Evaluating available documentation and assessing its validity for inclusion in the ServiceNow knowledge base.
  • Contributing to the overall ServiceNow implementation, focusing on the knowledge aspect.

As a valued member of the Vantix Systems Inc. team, you will have the opportunity to work on a cutting-edge project that drives digital transformation. If you are a detail-oriented professional with excellent analytical and communication skills, we encourage you to apply for this exciting opportunity.

The estimated salary range for this position is between $80,000 and $110,000 per year, depending on experience and qualifications.



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