Customer Service Representative

3 days ago


Kitchener, Ontario, Canada Silva Dental Lab Smile Designers Inc. Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Silva Dental Lab Smile Designers Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Customer Service: Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information to resolve their issues.
  • Order Processing: Process customer orders, including receiving payments, issuing receipts, and maintaining accurate records.
  • Inventory Management: Order office supplies and maintain inventory levels to ensure seamless operations.
  • Administrative Tasks: Perform general administrative duties, such as data entry, filing, and maintaining digital databases.
  • Communication: Develop and maintain effective communication with clients, colleagues, and management to ensure seamless operations.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Willingness to train and learn.
  • Skills: Excellent communication, organizational, and problem-solving skills.
  • Work Environment: Fast-paced environment with tight deadlines.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development.
  • Collaborative Team: A collaborative and supportive team environment.


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