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Housekeeping Operations Manager

2 months ago


Barry's Bay, Ontario, Canada Ash Grove Inn Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Ash Grove Inn. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests receive exceptional service and our facilities are maintained to the highest standards.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of housekeeping supervisors and crews, ensuring that tasks are completed efficiently and effectively.
  • Staff Management: Recruit, train, and develop a high-performing team of housekeeping staff, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Quality Assurance: Conduct regular inspections to ensure that our facilities meet the highest standards of cleanliness and maintenance, identifying areas for improvement and implementing corrective actions as needed.
  • Inventory Management: Maintain accurate records of inventory levels, ordering supplies and equipment as required to ensure that our housekeeping staff have the resources they need to perform their duties.
  • Guest Services: Respond promptly to guest complaints and concerns, resolving issues in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a similar role
  • Skills: Excellent communication and interpersonal skills, ability to work independently and as part of a team, flexibility and adaptability in a fast-paced environment
What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Growth: Opportunities for professional growth and development, including training and mentorship programs
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional service