Coffee Shop Supervisor
2 weeks ago
We are seeking a skilled and experienced Café Manager to join our team at Sunny Day Cafe.
Key Responsibilities- Create efficient work schedules for staff members, ensuring seamless day-to-day operations.
- Mentor and supervise personnel across various departments, providing guidance and support when needed.
- Determine service offerings and develop operational procedures to maintain high standards of quality and customer satisfaction.
- Manage inventory levels, ensuring prompt replenishment of essential supplies.
- Guarantee adherence to health and safety protocols, maintaining a safe working environment.
- Negotiate with suppliers to secure favorable terms for food and other essential items.
- Develop strong relationships with clients through effective communication and negotiation skills.
- Lead training sessions and provide individualized instruction to enhance employee performance.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Deliver exceptional customer service by actively listening to their needs and preferences.
- Plan, organize, direct, control, and evaluate daily operations to optimize efficiency and productivity.
- Fast-paced environment requiring adaptability and attention to detail.
- Ambitious workload that demands organizational skills and multitasking abilities.
- Focus on delivering excellent customer experiences while ensuring seamless store operations.
- Effective interpersonal skills for successful collaboration with colleagues and vendors.
- Outstanding oral communication skills for clear and concise interaction with customers, staff, and external partners.
- Organizational skills for planning, directing, and controlling day-to-day operations.
- Reliability and punctuality in adhering to schedule commitments.
- Ability to multitask and handle multiple responsibilities efficiently.
- Job Type: Permanent
- Language: English
- Working Hours: 30-40 hours per week
The estimated salary range for this position is $45,000-$65,000 annually, depending on location and experience.
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