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Reservations Coordinator

2 months ago


Calgary, Alberta, Canada Tripzi Inc Full time
Job Summary

We are seeking a skilled Reservations Supervisor to join our team at Tripzi Inc. As a key member of our operations team, you will be responsible for coordinating and supervising the work of our reservations staff, ensuring seamless guest experiences and efficient operations.

Key Responsibilities
  • Supervise and coordinate the work of reservations staff, ensuring timely and accurate processing of guest requests.
  • Assist guests with special needs, providing exceptional customer service and ensuring their needs are met.
  • Coordinate, assign, and review work to ensure efficient operations and high-quality guest experiences.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to support operations.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Basic security clearance.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Work Environment

Relocation costs will be covered by the employer. The ideal candidate will be willing to relocate to support the growth of our team.