Retail Store Operations Manager
4 days ago
We're currently seeking a highly skilled and experienced Retail Store Operations Manager to lead our Peterborough store. This role is ideal for individuals who thrive in fast-paced retail environments and have a passion for delivering exceptional customer experiences.
About the Role:
This is a full-time, permanent position responsible for overseeing all aspects of store operations, including staff management, inventory control, visual merchandising, and loss prevention. The successful candidate will be accountable for driving sales growth, improving customer satisfaction, and maintaining a safe and healthy work environment.
Key Responsibilities:
* Lead a team of retail professionals to achieve sales targets and improve customer satisfaction
* Manage inventory levels, ensure accurate stock counts, and implement effective stockroom organization systems
* Develop and maintain visually appealing store displays and window designs that drive sales and engagement
* Collaborate with the sales team to identify opportunities to increase sales and improve customer experience
* Implement and maintain loss prevention strategies to minimize shrinkage and protect company assets
* Foster a positive and inclusive work environment that promotes teamwork and employee development
Requirements:
* 3-5 years of retail management experience, preferably in a specialty toy or children's bookstore environment
* Proven track record of achieving sales growth and improving customer satisfaction
* Strong leadership skills, with the ability to motivate and develop high-performing teams
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors
* Proficiency in business software applications, including POS systems and inventory management tools
* Ability to work a varied schedule, including evenings, weekends, and holidays
Benefits:
* Competitive salary range: $55,000 - $62,000 per year
* Bonus pay based on individual and team performance
* Comprehensive benefits package, including dental care, disability insurance, and extended health care
* Paid time off and holidays
* Casual dress code and on-site parking
* Employee discount program and vision care benefits
Location:
Peterborough, ON K9J 8N2
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