Restaurant Team Leader
2 weeks ago
Hendor Investments Inc. is seeking a Restaurant Team Leader to oversee the daily operations of our food service department. As a key member of our team, you will be responsible for addressing customer complaints, training staff, and supervising kitchen staff to maintain the highest standards of quality food and service.
- Key Responsibilities:
- Address customer complaints and concerns in a professional and timely manner
- Train staff in job duties, sanitation, and safety procedures to ensure a safe working environment
- Supervise and co-ordinate kitchen staff to ensure efficient operations and high-quality food preparation
- Prepare and submit reports on sales, stock, and wastage to inform business decisions
- Maintain accurate records of stock, sales, and wastage to optimize inventory management
- Estimate ingredients and supplies required to minimize waste and ensure timely ordering
- Ensure quality food and service by maintaining a clean and organized kitchen environment
- Team and Supervision:
- Supervise a team of 5-10 people to achieve business objectives and maintain a positive work environment
- Work Environment:
- Work in a fast-paced environment with tight deadlines to meet customer demands and business objectives
- Personal Suitability:
- Demonstrate a client-focused approach to deliver exceptional customer service
- Work collaboratively as a team player to achieve business objectives
- Be flexible to adapt to changing business needs and priorities
- Support and Recognition:
- Work for a recognized employer that values employee development and growth
- Support newcomers and refugees with foreign credential recognition to build a diverse and inclusive team
- Offer on-the-job training for youth to develop their skills and employability
- Develop relationships with indigenous communities and organizations to promote reconciliation and diversity
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