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Cord Blood Specialist

2 months ago

Edmonton, Alberta, Canada Canadian Blood Services Full time
About the Role

Canadian Blood Services is seeking a skilled Cord Blood Specialist to join our dynamic Stem Cells Team. As a key member of our team, you will be responsible for promoting, developing, and maintaining a high-quality environment that meets regulatory and accreditation standards and customer satisfaction.

Key Responsibilities
  • Assemble and prepare supplies, equipment, and associated documentation at work locations.
  • Track and review donor permission to collect documentation in collaboration with healthcare providers at hospitals.
  • Perform ex-utero umbilical cord blood collection (phlebotomy) and maternal blood sample collection, as required.
  • Ensure error/accident, reaction/incident reporting is performed and initiate immediate corrective action and follow-up as required, in consultation with the Canadian Blood Services' Cord Blood Bank Nurse Specialist (CBB-NS) and Supervisor.
Implement and Maintain Operation of the CBS'CBB Collection Location-Hospital
  • Perform quality control of equipment, supplies, and procedures. Ensure required documentation is complete. Ensure all equipment is clean and calibrated and maintains equipment and corresponding documentation.
  • Assist in the setup and dismantling of equipment and supplies at hospital collection sites, including packing, loading, and transport of product, supplies, and equipment, as required.
  • Assist with scheduling and management of daily work requirements.
  • Work closely with hospital staff to maintain effective communication to ensure continued cord blood collections and eliminate missed opportunities.
Assist with the Quality Event Management Quality Assurance Program
  • Participate in investigations and assist with root cause analysis for quality events within the local recruitment/collection portfolio in consultation with the CBB-NS and Supervisor.
  • Ensure timely follow-up with all other departments involved with the quality event and assist with completion of all required documentation and immediate corrective actions.
  • Provide advice for the development and implementation of process improvement plans.
Communication/Relationship Management
  • Foster a spirit of cooperation and act as liaison between team members and hospital stakeholders.
  • Promote good interpersonal skills and customer service principles among team members, pregnant mothers, and their families, volunteers, physicians, midwives, nurses, and the hospital interdisciplinary team.
Requirements
  • Post-secondary level education in a relevant discipline from a recognized institution, preferably in a science/health-related field of study.
  • A minimum of three years of progressive experience, or an equivalent combination of education and experience, is required.
  • Experience with current Good Manufacturing Practices is an asset.
  • Excellent written and verbal communication skills in English.
  • Bilingualism is an asset.
  • Must be able to work independently, identify issues, and provide resolutions to problems at the hospital.
  • Excellent interpersonal skills, team building, and ability to collaborate in a multi-disciplinary team setting as a non-hospital employee in a hospital setting.
  • Computer literacy required; proficiency in MS Word, Excel, PowerPoint, Outlook.
  • Must be detail-oriented and capable of working in a highly regulated environment. Ability to work under pressure to meet demands of the job.
  • Venepuncture experience is mandatory.
  • Experience in cord blood collection is an asset.
  • The ability to exercise judgment, tact, diplomacy, and strict confidentiality are mandatory.
  • Fosters and promotes a positive public image of the Canadian Blood Services' Cord Blood Bank.