Technical Advisor
4 hours ago
International Rive-Nord Inc., a leading heavy truck dealership with over 70 years of experience, is seeking a skilled Technical Advisor to join its evening shift team in Laval.
Key Responsibilities:
- Determine customer needs through email, phone, or in-person interactions
- Provide cost estimates for necessary work
- Collaborate with mechanics in the workshop to ensure timely completion of tasks
- Keep customers informed about work progress, deadlines, and additional costs
- Offer explanations related to repairs and maintenance services
- Inform customers about accessories and additional maintenance needs
- Perform other tasks as required to meet customer needs
Requirements:
- High school diploma or equivalent
- Minimum 1 year of experience in customer service or sales
- Strong customer focus and excellent communication skills
- Proficiency in Microsoft Office suite
- Ability to work independently with minimal supervision
- English language proficiency (desired)
Benefits:
- Competitive hourly rate (up to $35.00/h) based on experience
- Bonus of $2/hour for evening shift work
- Collective RRSP with employer participation
- Dynamic work environment
- Free and accessible parking
- And more
Work Schedule:
Evening shift (2:30pm to 11:00pm), 5 days a week
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Technical Advisor
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Laval, Quebec, Canada International Rive-Nord Inc. Full timeInternational Rive-Nord Inc. is seeking a skilled Technical Advisor to join its team in Laval. As a Technical Advisor, you will play a crucial role in determining customer needs, making cost estimates, and ensuring seamless communication with customers and mechanics.Key Responsibilities:Determine customer needs through email, phone, or in-person...
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