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Operations Manager
2 months ago
About the Role:
We are seeking an experienced Operations Manager to join our team at Parkland Corporation. As a key member of our leadership team, you will be responsible for overseeing the overall performance of our business units, ensuring that our operations are running smoothly and efficiently.
Key Responsibilities:
- Ensure Health, Safety & Environmental policies are adhered to and all employees abide by hours of work and safe work practices.
- Provides coaching and development of the team, ensures good succession planning.
- Ensures a good work environment for employees consistent with Parkland's values, policies and best practices.
- Supervises day-to-day operations of the branch to ensure all tasks are conducted correctly and efficiently.
- Works with Territory Manager to analyze and review branch finances and operations to optimize productivity and costs.
- Plan customer calls and visits to provide the appropriate level of service to existing and new customers with a focus on retaining/expanding existing business relationships and acquiring new business.
- Coordinates - conducts product ordering for the branch when supply is low and manages the product inventory to ensure the supply is replenished when needed. Oversees the monthly inventory process to ensure all product balances properly.
- Provides product knowledge and solutions to customers and employees when needed.
- Oversees the maintenance of property and equipment at the branch to ensure everything is accounted for and remains in working order.
- Liaises with various parties on a regular basis including the Territory Manager, other branches, and internal departments including Pricing and Credit.
- Participates in Parkland's request for quotation and request for proposal processes by working through various channels to create and complete a company bid; analyzes the success of the process and uses similar channels to setup accounts.
- Addresses all customer issues involving pricing and deliveries by reviewing details relevant to the situation and listening to customer complaints, ensuring that the discussion is calm and under control; develops a solution that meets the customer's needs in order to maintain the business relationship.
- Assigns, checks, coordinates, and schedules the work of employees (including leaves, vacations etc.); interviews prospective employees, recommends candidates, and hires new employees; disciplines subordinates and conducts employee appraisals; establishes work priorities and determines staff requirements.
Requirements:
- University degree and/or 5+ years progressive experience with a focus in operations management, business accounting, marketing, and sales an asset
- Industry knowledge relating to energy distribution desired. Familiarity with bulk plants and retail sites is an asset
- Must have experience leading and supervising a team
- Mechanically inclined
- Excellent communication, organizational, and analytical skills
- Excellent interpersonal skills with proven leadership ability while maintaining a pleasant and friendly manner is necessary
- Experience working with MS Office (Outlook, Word, Excel)
- Safety Oriented
- Must have a valid drivers license and an abstract in good standing
- Ability to travel weekly, or as required for business purposes
- Be available for after hours and on call to meet business demands
About Us:
Parkland Corporation is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We are proud to be a leader in the energy industry and are dedicated to providing our employees with opportunities for growth and development.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
