Housekeeping Operations Manager
2 weeks ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at NPC/Sandman Hotel Group. The successful candidate will be responsible for leading the housekeeping department, ensuring exceptional cleanliness and quality standards, and maintaining a high level of customer satisfaction.
Key Responsibilities- Leadership and Management: Lead and manage a team of housekeeping staff, providing guidance, training, and support to ensure they have the necessary skills and knowledge to perform their duties.
- Operations: Develop and implement effective housekeeping procedures, ensuring compliance with quality standards, health and safety regulations, and company policies.
- Customer Service: Foster a culture of exceptional customer service, responding to guest complaints and concerns in a prompt and professional manner.
- Inventory and Supply Chain Management: Manage housekeeping supplies, equipment, and uniforms, ensuring that they are adequate, efficient, and cost-effective.
- Performance Evaluation and Development: Conduct regular performance evaluations, providing feedback and coaching to staff to improve their performance and develop their skills.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in a similar role
- Language: English ( fluent )
- Competitive Salary and Benefits: Salary and benefits package that is competitive with industry standards.
- Opportunities for Career Advancement: Opportunities for career advancement and professional growth within the company.
- Support for Newcomers and Refugees: Support for newcomers and refugees, including language training, skills training, and access to community resources.
- Support for Youth: Support for youth, including on-the-job training, mentorship, and awareness training to create a welcoming work environment.
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].
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