Restaurant Operations Manager

6 hours ago


Athabasca, Canada BOSTON PIZZA ATHABASCA Full time
Job Title

Restaurant Operations Manager

About the Role

We are seeking an experienced Restaurant Operations Manager to oversee the daily activities of our food service team at Boston Pizza Athabasca. As a key member of our management team, you will be responsible for ensuring exceptional customer experiences and driving sales growth through effective leadership and operational excellence.

Key Responsibilities
  • Sales Growth and Customer Experience: Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall dining experience.
  • Team Management: Supervise and train food service staff to ensure they meet performance standards, provide excellent customer service, and maintain high-quality food preparation and presentation.
  • Inventory and Cost Control: Manage inventory levels, monitor expenses, and prepare budget reports to optimize profitability.
  • Compliance and Quality Assurance: Ensure compliance with health and safety regulations, maintain a clean and safe work environment, and implement quality control measures to maintain high standards.
  • Human Resources: Recruit, train, and develop staff to meet business needs, manage employee performance, and foster a positive work culture.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • At least 1 year of experience in restaurant management or a related role.
  • Proven track record of increasing sales and improving customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
Salary and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional development and career advancement.



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