Server Ambassador

5 hours ago

Richmond, British Columbia, Canada AccorHotel Full time

Job Title: Junior Server

About the Role:

As a Junior Server at Accor Hotel, you will be the face of exceptional service and cuisine. Your warm personal attention and knowledge of our outstanding Food & Beverage offerings will make our guests feel unique and valued.

Key Responsibilities:

  • Deliver professional, friendly, and engaging service to our guests.
  • Inform and assist guests regarding menu items in an informative and helpful way.
  • Maintain the setup, take down, and cleanliness of the Busser station.
  • Clear and set tables to meet the highest standards of organization and cleanliness.
  • Ensure the restaurant is clean, tidy, organized, and inviting at all times.
  • Act as a liaison with the Host/Hostess team to ensure tables are set up for guest needs and ready in time for reservations.
  • Relay important information, such as special requests or allergies, between Servers and Kitchen.
  • Assist in the delivery of menu items from Kitchen or Bar to tables to maintain efficient service times.
  • Follow outlet policies, procedures, and service standards.
  • Have full knowledge of beverage lists, promotions, menu items, and preparation methods.
  • Follow all safety and sanitation policies when handling food and beverage.

Requirements:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.
  • Must possess and maintain a valid Serving it Right Certification.

Work Details:

  • Remote Work: No
  • Employment Type: Full-time

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