Intake Specialist

2 weeks ago

Waterloo, Ontario, Canada University of Waterloo Full time
Job Summary

The University of Waterloo is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will play a critical role in providing mental health support to students, staff, and faculty members. Your primary responsibility will be to conduct structured risk assessments, triage, and screening for individuals seeking mental health services.

Key Responsibilities

- Conduct virtual or in-person meetings with clients to determine service needs and make appropriate recommendations and referrals
- De-escalate, counsel, and provide recommendations and resources when clients present with high levels of distress or encounters are deemed to be at high risk
- Collaborate with clinical and administrative staff to ensure optimal client care
- Determine level of urgency for clients and assign them to the most suitable clinician based on their skill set, expertise, and availability

Requirements

- Bachelor's degree in Social Work or equivalent in a comparable field is required
- Licensed or eligible to be licensed with a regulated mental health profession in the Province of Ontario is an asset, but not required
- 2-5 years' experience working in the mental health and/or student development field
- Progressive clinical and administrative experience in a student-focused post-secondary environment
- Demonstrated awareness and sensitivity to the lived experiences of equity-seeking individuals and groups

What We Offer

The University of Waterloo is committed to providing a supportive and inclusive work environment. As an Intake Specialist, you will have the opportunity to work with a diverse team of professionals who are passionate about providing mental health support to our community. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

How to Apply

If you are a motivated and compassionate individual who is passionate about providing mental health support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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