Customer Service Ambassador

6 days ago


Kelowna, British Columbia, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals and inventory, ensuring accurate and efficient service.
  • Perform equipment inspections and maintenance, ensuring a high level of quality and safety.
  • Answer customer questions and provide education on U-Haul products and services.
  • Prepare rental invoices and process equipment returns.
  • Install hitches and trailer wiring, and perform other equipment-related tasks.
  • Participate in ongoing training and education to enhance skills and knowledge.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

U-Haul is an Equal Opportunity Employer:

We are committed to creating a culture of health and wellness, and we strive to provide a safe and inclusive work environment for all employees. We are an equal opportunity employer and welcome applications from diverse candidates.



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