Retail Store Operations Manager

2 weeks ago


Dartmouth, Nova Scotia, Canada Lids Inc Full time

About the Role

We are seeking a highly motivated and results-driven Assistant Store Leader to join our team at Lids Sports Group. As a key member of our retail store management team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and operations.

Key Responsibilities

  • Customer Experience: Lead, execute, and assist in selling strategies to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
  • Store Operations: Manage store associates, administer store operations, and maintain store facilities, supplies, and services.
  • Product & Inventory Management: Protect company assets, manage store inventory, and execute optimal layout and visual merchandising strategies.

Requirements

  • Education and Experience: High school diploma or equivalent required. 1-2 years of retail management experience preferred.
  • Skills and Abilities: Excellent customer service skills, effective communication and leadership skills, and ability to work in a fast-paced environment.

Lids Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer competitive compensation and benefits packages, including a 40% employee discount on Lids merchandise. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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