Business Transformation Specialist

2 weeks ago

Ottawa, Ontario, Canada https:www.energyjobline.comsitemap Full time
ITSM Transformation Project Opportunity

We are seeking an experienced Business Process Re-Engineering Consultant to join our client's team in a public sector organization. The ideal candidate will have a strong background in ITIL 4 and experience in ITSM transformation projects.

The successful candidate will be responsible for:

  • Supporting business process engineering for migrating from Axios Assyst to a new adopted ITSM tool
  • Using business, workflow, and organizational modeling software, including MS Visio
  • Applying ITIL 4 foundations and architectural frameworks (TOGAF, DNDAF, etc.)

This is an exciting opportunity to work on a high-profile ITSM transformation project and contribute to the improvement of business processes in a public sector organization.

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