Hotel Operations Manager
4 weeks ago
Hotel Manager Job Description
Talbot Arm Motel Limited is seeking a skilled Hotel Manager to oversee the daily operations of our motel. The ideal candidate will have excellent leadership and communication skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Recruit, train, and supervise staff to ensure excellent customer service.
- Develop and implement marketing plans to increase occupancy rates.
- Manage maintenance activities to maintain a clean and safe environment.
- Address customer complaints and concerns in a professional manner.
- Assist guests with special needs and provide exceptional customer service.
- Develop and implement business plans to increase revenue and efficiency.
- Establish work schedules and manage staff workload.
- Manage events and functions to ensure a positive guest experience.
Requirements:
- 1 year to less than 2 years of experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Flexibility and adaptability.
- Team player with excellent customer service skills.
Benefits:
- On-site housing options.
- Permanent employment.
- 40 hours per week.
- English language.
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