Hotel Operations Manager

4 weeks ago


Destruction Bay, Yukon, Canada Talbot Arm Motel Limited Full time

Hotel Manager Job Description

Talbot Arm Motel Limited is seeking a skilled Hotel Manager to oversee the daily operations of our motel. The ideal candidate will have excellent leadership and communication skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Recruit, train, and supervise staff to ensure excellent customer service.
  • Develop and implement marketing plans to increase occupancy rates.
  • Manage maintenance activities to maintain a clean and safe environment.
  • Address customer complaints and concerns in a professional manner.
  • Assist guests with special needs and provide exceptional customer service.
  • Develop and implement business plans to increase revenue and efficiency.
  • Establish work schedules and manage staff workload.
  • Manage events and functions to ensure a positive guest experience.

Requirements:

  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.
  • Flexibility and adaptability.
  • Team player with excellent customer service skills.

Benefits:

  • On-site housing options.
  • Permanent employment.
  • 40 hours per week.
  • English language.


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