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Hotel Operations Manager

1 month ago

Destruction Bay, Yukon, Canada Talbot Arm Motel Limited Full time

Hotel Manager Job Description

Talbot Arm Motel Limited is seeking a skilled Hotel Manager to oversee the day-to-day operations of our motel. The ideal candidate will have a secondary school graduation certificate and at least one year of experience in a similar role.

Key Responsibilities:

  • Recruit, train, and supervise staff to ensure excellent customer service.
  • Develop and implement marketing plans to increase occupancy rates.
  • Oversee maintenance activities to ensure a clean and safe environment for guests.
  • Address customer complaints and concerns in a professional manner.
  • Assist guests with special needs and provide exceptional customer service.
  • Develop and implement business plans to increase revenue and improve efficiency.
  • Establish work schedules and manage events to ensure smooth operations.

Work Conditions and Physical Capabilities:

  • Fast-paced environment with tight deadlines.
  • Attention to detail and ability to multitask.
  • Large workload with a focus on customer satisfaction.

Personal Suitability:

  • Client focus and excellent communication skills.
  • Flexibility and ability to work in a team environment.

Other Benefits:

  • On-site housing options available.
  • Permanent work term with 40 hours per week.
  • Work language: English.