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Mortgage Specialist

1 month ago

Regina, Saskatchewan, Canada CIBC Full time
About the Role

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

We are seeking a Mortgage Renewals Specialist to join our Mortgage Contact Centre team. As a Mortgage Renewals Specialist, you will be a single point of access for clients to conduct routine mortgage inquiries, providing expert guidance and support to ensure a seamless experience.

Key Responsibilities
  • Analyze client inquiries and apply mortgage procedures, policies, and principles to provide expert solutions.
  • Develop and maintain strong relationships with clients, understanding their financial needs and providing tailored recommendations to meet their goals.
  • Stay up-to-date with industry trends, laws, and regulations to ensure compliance and provide accurate information to clients.
  • Collaborate with internal teams to identify opportunities for cross-selling and retention.
What We Offer

CIBC is a company that values its employees and provides a supportive work environment. We offer a competitive salary, incentive pay, and a range of benefits, including a health benefits program, defined benefit pension plan, and employee share purchase plan.

We also provide opportunities for growth and development, including training and education programs, and a culture that encourages innovation and creativity.