Professional Support Specialist

3 weeks ago


Calgary, Alberta, Canada Calgary Mercantile Diversified Technologies Full time
About the Role

We are seeking an experienced Professional Support Specialist to join our Calgary Mercantile Diversified Technologies team.

Job Summary

This role involves providing exceptional customer service and support to clients in a fast-paced environment. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work under pressure.

Key Responsibilities
  • Client Communication: Respond to client inquiries, address concerns, and provide information on services offered.
  • Service Delivery: Collaborate with clients to understand their needs, gather relevant information, and deliver tailored solutions.
  • Record Management: Maintain accurate records of client interactions, feedback, and communications.
  • Inventory Management: Order office supplies and maintain inventory levels.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year in a similar role.
  • Language: English language proficiency.
  • Work Schedule: 30 to 35 hours per week.
Compensation and Benefits

The estimated salary for this role is $45,000 - $55,000 per annum, depending on experience. Additionally, we offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.



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