Physiotherapy Practice Manager
2 weeks ago
We are a rapidly growing physiotherapy clinic in Surrey, BC V3S 4E3. Our core values drive our mission to provide exceptional care and support to our patients.
Job Summary:We are seeking a highly skilled Medical Office Assistant to join our team. The successful candidate will be responsible for managing incoming and outgoing calls, supervising patient scheduling and billing, and reporting directly to the senior staff and executive team.
Key Responsibilities:- Manage incoming and outgoing calls with a medical understanding and background
- Supervise patient scheduling, billing, and claims
- Report directly to senior staff and executive team
- Manage inbound and outbound calls and sales leads
- Provide quality control calls and understand and empathize with patients
- A college degree
- Supervisory or management experience
- Customer service experience, preferably in healthcare
- Excellent computer skills
- Proficiency with MS Office, Excel, and digital software
- High energy and ability to thrive in a fast-paced environment
- Ability to work independently
- Creativity, initiative, and team-oriented outlook for problem solving
- Talent for finding opportunities for innovation and improvement for the business and the team
- Experience with physiotherapy office work, medical billing, and/or management
- Must have calls/sales training
- Must understand and be able to utilize customer service software, Excel, Word, emails, and web apps
- Dental care
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
The salary for this position is estimated to be around $40,000 per year, based on the location and industry standards.
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