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LGBTQ+ Candidates

2 months ago

Burlington, Ontario, Canada CIBC Full time
About CIBC

CIBC is a leading financial institution that is committed to creating an inclusive work environment where all team members and clients feel valued and respected. We are seeking candidates with a diverse range of skills and offer an accessible experience for candidates. If you require an accommodation, please contact us.

About the Role

We are seeking a Client Service Representative to join our Personal and Business Banking Team. As a member of this team, you will work in a fast-paced banking center and use your knowledge of financial services products to help clients with their day-to-day banking needs. You will be the first line of support for clients as they work towards their financial goals.

Key Responsibilities
  • Client Engagement
    • Help clients manage their accounts and products
    • Focus on the client experience and make interactions meaningful
    • Connect clients to the right CIBC team members who can help them reach their goals
  • Problem Solving
    • Listen, ask questions, and put yourself in the client's shoes
    • Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together
  • Leveraging Technology
    • Become a technology expert
    • Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs
Requirements
  • You must be legally eligible to work in Canada in the specified locations and, if applicable, hold a valid work permit or study permit
  • You must be able to work in a fast-paced environment and be flexible to work evenings and weekends
About the Team

CIBC's Personal and Business Banking Team is dedicated to providing exceptional client service and building strong relationships with our clients. We are a team of passionate and dedicated professionals who are committed to making a difference in the lives of our clients.