Service Delivery Manager

7 days ago


Burnaby, British Columbia, Canada The Acquisition Group Full time

**Job Description:

The Acquisition Group is seeking a skilled Service Delivery Manager to join our team. In this role, you will be responsible for managing customer installation appointments, coordinating with technicians, and ensuring seamless communication between our Sales and Technician teams.

Key Responsibilities:

  • Manage customer installation appointments and coordinate with technicians
  • Communicate with customers to confirm appointment details and resolve any issues
  • Manage inventory levels and ensure timely delivery of materials
  • Coordinate with other teams to ensure efficient use of resources
  • Enter data into computer systems and maintain accurate records

Requirements:

  • High school diploma or equivalent required
  • Proven experience in a similar role or industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Basic computer skills and knowledge of Microsoft Office

Benefits:

  • Competitive salary and benefits package
  • Flexible work arrangements and remote work options available
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment

We are looking for a motivated and detail-oriented individual who is able to manage multiple priorities and provide exceptional customer service.



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