Network Infrastructure Specialist

3 days ago

Brossard, Quebec, Canada Bronswerk Group Full time

Company Overview

Bronswerk Group is a leading global provider of naval, military and marine Heating, Ventilation, Air Conditioning and Refrigeration (HVAC-R) systems & equipment.

We offer turnkey solutions for commercial and military vessels through our 12 offices worldwide.

Our team manages the entire process, from design to commissioning, installation and in-service support.

Salary

$65,000 - $85,000 per year

Job Description

In this role, you will be responsible for maintaining and resolving problems related to computer equipment and networks.

You will assist users in resolving software and hardware issues, ensuring regular PC maintenance such as firmware updates, patch management and backups via a remote management tool.

You will also assist in the installation and configuration of network hardware and software, including routers, switches, firewalls and servers.

Additionally, you will install and configure operating systems, network services and applications on PCs.

You will ensure network security measures are appropriate and up-to-date, providing technical support to users, resolving issues related to network connectivity, hardware and software.

You will provide on-site and remote technical support to users, maintaining detailed records of user issues and resolutions in the support ticket system.

You will maintain accurate documentation of network configurations, network adapters and system modifications.

You will manage the telephone system and cell phones.

You will participate in team meetings and contribute to the development of IT strategies and projects.

Required Skills and Qualifications

  • Diploma of college studies (DEC) in information technology or a related field (bachelor's degree in IT – an asset)
  • Minimum of 3 years of experience in a similar role
  • Practical experience in PC management and installation
  • Familiarity with Windows operating systems
  • Familiarity with network printers
  • VMware
  • Proactive approach, focused on deadlines
  • Bilingual (French / English)
  • Excellent sense of organization and priorities

Benefits

  • Industry Leader in HVAC & Marine Refrigeration Systems
  • Hybrid work environment
  • Friday afternoons off all year round
  • Happiness hours, Teambuilding activities and more
  • Recognition & Reward Program
  • Opportunity to work in a very dynamic, diverse and motivated team

Others

  • Familiarity with Autodesk Products may be an asset
  • Various engineering applications may be an asset
  • Azure/Office 365 knowledge may be an asset
  • SharePoint knowledge may be an asset
  • Remote management tools such as Ninja Rmm knowledge may be an asset
  • MSTeam knowledge may be an asset
  • Microsoft knowledge may be an asset
  • Microsoft Navision (ERP) knowledge may be an asset
  • Powershell knowledge may be an asset

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