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Digital Marketing Coordinator

2 months ago


Vancouver, British Columbia, Canada Reflect Media Full time
About the Role

We're seeking a highly motivated and organized Junior Digital Marketing Account Manager to join our team at Reflect Media. As a critical role in our digital marketing team, you will play a key part in supporting our marketing account managers in day-to-day tasks, onboarding new clients, and providing exceptional customer service to existing clients.

Key Responsibilities
  • Support Account Managers: Assist in developing and managing clients' online marketing strategies, ensuring alignment with their business goals and objectives.
  • Project Coordination: Utilize ClickUp software to coordinate and manage projects, tasks, and deadlines, ensuring seamless execution and timely delivery.
  • Reporting and Analysis: Compile and cross-check reports from the SEO, social media, and paid marketing teams, providing actionable insights to inform marketing strategies.
  • Client Onboarding: Develop and implement onboarding processes to ensure a smooth transition for new clients, setting them up for success with our digital marketing services.
  • Customer Service: Provide exceptional customer service through regular email communication and meetings, ensuring client satisfaction and loyalty.
Requirements
  • Experience: 2+ years of experience in a marketing agency setting, with a strong understanding of digital marketing principles and practices.
  • Skills: Proficiency in Google Workspace, ClickUp, and other marketing tools, as well as excellent communication, organizational, and problem-solving skills.
  • Education: College degree preferred or equivalent work experience.
About Reflect Media

Reflect Media is a digital marketing agency that enhances the traditional marketing model by offering a one-stop shop for digital and brand services. We help determined businesses shine a spotlight on their purposeful and meaningful stories, using a nonconformist approach that's intuitive and forward-thinking.

We believe in the stories from our community and ensure every touchpoint in our digital marketing strategies are captivating, engaging, and optimized for our clients. Our team of digital marketing specialists, ad pros, social media diehards, SEO experts, PR powerhouses, designers, and copywriters are united by a focus and passion for generating results.