Customer IP Solution Architect

1 month ago

Outaouais, Canada Ciena Communications, Inc. Full time
Job Title: Customer IP Solution Architect

Ciena Communications, Inc. is seeking a highly motivated and experienced Customer IP Solution Architect to join our team. As a key member of our Broadband and Routing Portfolio organization, you will be responsible for designing and delivering customer IP solutions that meet the needs of our customers.

Responsibilities:
  • Define Solution Architecture engagement model considering key stakeholder requirements (Sales, Services, Support, Solutions Engineering).
  • Act as Lead Technical prime on customer IP deployment projects driving creation, validation and deployment of customer IP Network designs.
  • Create network and service delivery blueprint documentation, process and toolkits to drive field enablement.
  • Lead creation of High-Level Design/Low-Level Design documentation, and assist/review testing results and MOP creation.
  • Work with PLM Product Owners to drive new product/feature innovation based on learnings from customer network design engagements.
Requirements:
  • Deep operations and/or architecture experience with IP/MPLS networks across Tier 1 Service provider, Cloud Provider and Large Enterprise segments.
  • Previous experience in customer IP Network Architecture & Design, including managing successful customer engagements from initial requirements gathering, to HLD/LLD creation/validation, MOP execution and deployment.
  • Ability to drive extended teams to achieve successful project delivery/deployment.
Preferred Qualifications:
  • Excellent hands-on/working knowledge of IP Networking protocols including: Routing Protocols (OSPF, IS-IS, BGP) Underlay technologies (LDP, RSVP-TE, Segment Routing (SR-MPLSv4, SRv6) Service Overlay technologies (L2VPN/L3VPN, EVPN) Supporting infrastructure protocols (Synchronization, OAM, QOS) Northbound OSS integration toolkits (Netconf/YANG, gNMI, SNMP, logging) Networking Security technologies (ACLs, SSH, MACSEC, IPSec, etc.)
  • Extensive IP Network Architecture/Design experience in planning and/or deploying IP/MPLS networks across a multitude of customer networks architectures (Access, Residential Broadband, Aggregation, Core, Peering, Data Center).
  • Ability to extract network design requirements through customer engagement and balance them with existing product capabilities to create a realizable/deployable design.
  • Proven success leading cross functional teams to deliver customer IP network designs and solutions.
  • Ability to interact with customers and explain technical issues and design decisions clearly and concisely.
  • A broader understanding of End-to-End network integration including 3rd party device interop, OSS integration, Automation, etc.
  • Logical decision making and prioritization skills across a wide range of project priorities and asks.
  • Industry-recognized IP Architect Level Certification (e.g. Cisco CCIE, Juniper JNCIE, Nokia SRA)
What We Offer:

Ciena Communications, Inc. offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

The annual pay range for this position is $108,400 CAD - $173,200 CAD. Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

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