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Shift Manager

2 months ago

Sudbury, Ontario, Canada Wendys Restaurants Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendys Restaurants. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen and front-of-house staff
    • Train staff in job duties, sanitation, and safety procedures
    • Develop and implement effective training programs to enhance staff performance
  • Operations Management
    • Establish methods to meet work schedules and ensure efficient use of resources
    • Estimate ingredient and supply requirements for meal preparation
    • Manage inventory and maintain accurate records of stock, repairs, sales, and wastage
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Financial Management
    • Prepare and submit reports on sales, inventory, and other key performance indicators
    • Develop and manage budgets to ensure financial sustainability
Requirements
  • Education and Experience
    • 7 months to less than 1 year of experience in a restaurant management role
  • Skills and Qualifications
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment with tight deadlines
    • Strong problem-solving and analytical skills
    • Ability to maintain accurate records and reports
Working Conditions

This role requires the ability to work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods, walk, and perform other physical tasks as needed.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Shift Manager looking for a new challenge, we encourage you to apply.