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Retail Store Manager

1 month ago


Orangeville, Ontario, Canada Tashi's Studio Full time
Job Title: Retail Store Supervisor

B.C. LTD. is seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Assign Sales Workers to Duties: Effectively manage and allocate tasks to sales staff to ensure optimal productivity and customer satisfaction.
  • Hire and Train Staff: Recruit, train, and develop a high-performing team of sales associates to meet the needs of our customers.
  • Authorize Payments: Process payments and manage cash handling procedures to maintain a secure and efficient payment process.
  • Order Merchandise: Coordinate the receipt and storage of merchandise, ensuring that inventory levels are maintained and that stock is accurately recorded.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and optimal productivity.
  • Prepare Reports: Analyze sales data and prepare reports to inform business decisions and drive sales growth.
  • Resolve Customer Issues: Proactively address customer complaints and concerns, ensuring that issues are resolved promptly and professionally.
  • Organize Inventory: Maintain accurate inventory records and ensure that stock levels are optimized to meet customer demand.
  • Supervise Staff: Provide guidance, coaching, and feedback to sales staff to ensure that they are meeting performance expectations.

Requirements:

  • 1 year to less than 2 years of experience in a retail environment
  • Permanent employment
  • English language proficiency
  • 40 hours per week