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Parts Person
2 months ago
Job Summary:
Brandt is seeking a skilled Parts Person - Material Handling Specialist to join our team at our Brossard Construction & Forestry location. As a key member of our parts business, you will be responsible for aiding customers in finding necessary parts, offering pricing information, and processing online parts orders.
The successful candidate will be responsible for executing parts inventory duties that bolster our parts business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to deliver optimal outcomes for customers.
Key Responsibilities:
- Utilize a problem-solving approach to address challenges and find effective solutions.
- Provide exceptional customer service skills and build lasting partnerships with customers.
- Unload, receive, and store incoming parts and other materials in the warehouse and yard.
- Locate parts and other materials, and ship to customers and other branches.
- Recognize substitute parts when necessary, leveraging knowledge of interchangeability to fulfill requirements effectively.
- Offer support to branch service technicians as needed.
- Place inventory stock orders.
- Make inventory and bin adjustments.
- Accurately and completely document and report all shipping, receiving, inventory, and stock information.
- Use parts and warehousing equipment and computer systems.
Requirements:
- Excellent customer service skills, both over the phone and in person.
- Flexible work schedule to accommodate peak seasons, including working shifts, weekends, and holidays as required by operational needs.
- Ability to lift up to 50 pounds.
- Previous experience in the parts industry is preferred.
- Solid foundation of parts/warehousing knowledge and skills.
- Journeyperson Certification is considered an asset.
- High school diploma or equivalent.
- Proficiency in operating a personal computer and utilizing software such as Excel to input and manage data effectively.