Pipe Shipper

1 week ago


Winnipeg, Manitoba, Canada Holcim Full time

Job Summary

The Pipe Shipper will provide support to the Winnipeg Pipe Operation by receiving and entering orders over the phone, email, and in-house applications. They will work with the sales team to coordinate customer needs and concerns, serve as a point of contact for the sales team with regards to issues, product inventory, and project status while processing orders to facilitate seamless execution of delivery and invoicing.

Key Responsibilities

  • Process sales orders and internal transfers for the Manitoba and Saskatchewan markets
  • Process and manage payments to haulers
  • Run reports as required for General Manager and Sales Manager
  • Ensure invoicing to customers is completed accurately and efficiently
  • Interact with customers in person, on the phone, and email
  • Assist with inventory control
  • Dispatch duties including: scheduling deliveries; coordinating loads; manual and SAP ticketing
  • Enter returned goods, culls & shipping to aid in inventory management
  • Liaise with Project Managers daily, in regards to product requirements for customers and assist in providing scheduled solutions based on customers' needs
  • Manage and solve customer inquiries and issues as it relates to shipping & inventory
  • Working with yard-staff (forklift operators) to organize loads and maintain inventory levels
  • Coordinate with other Lafarge Pipe operations to balance inventory, forms, and source product
  • Monitor stock resale items and assist in obtaining quotes from vendors
  • Work with hired trucking companies to make sure logistic requirements are met. Deal with issues as they come up (wait time, drivers, tie-down methods)
  • Assist small-volume customers with pricing, taking and processing orders and payments
  • General office duties
  • Other duties as assigned

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