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Mobile Sales Team Lead

2 months ago

Toronto, Ontario, Canada The Mobile Shop Full time
About The Mobile Shop

We are a dynamic retail company dedicated to connecting Canadians with the latest mobile devices and rate plans. Our team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) strive to exceed expectations, providing unparalleled insights and customer service at each retail store location.

Role of the Wireless Store Manager

As a Wireless Store Manager, you will be responsible for leading and motivating a team of Wireless Sales Representatives to achieve sales targets and objectives. You will actively participate in engaging customers in sales activities and provide ongoing training, coaching, and development to improve their skills, product knowledge, and customer service abilities.

Key Responsibilities
  • Lead and motivate a team of Wireless Sales Representatives to achieve sales targets and objectives.
  • Actively participate in engaging customers in sales activities.
  • Provide ongoing training, coaching, and development to Wireless Sales Representatives.
  • Develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  • Monitor and evaluate the performance of Wireless Sales Representatives, providing feedback and implementing performance improvement plans as needed.
  • Ensure the highest level of service is provided to all customers, resolving escalations, and maintaining customer satisfaction.
  • Oversee inventory levels and implement a strategy to minimize shrinkage and inventory turnover.
  • Manage product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
  • Adhere to store-level budgets by effectively managing expenses, labor costs, and financial performance.
What We Offer
  • Base rate and uncapped commission, ensuring that your hard work is rewarded.
  • Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
  • We are committed to your growth and success, offering ongoing training and development opportunities to support your career path and help you reach your full potential.
  • Take advantage of our employee referral programs and Exclusive Partner Program (EPP) choices on all carriers.
  • We prioritize delivering an exceptional in-store experience for all customers.
About You

We are looking for a motivated and experienced Wireless Store Manager to join our team. If you have a passion for sales, leadership, and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.