Insurance Department Manager
2 months ago
A key role in our Insurance Department, the Assistant Department Manager Insurance Services will provide direction to our Insurance Specialists towards achieving department objectives. This is a training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance.
Key Responsibilities- Assist in the management of staff, planning and evaluating department activities.
- Provide direction to the Insurance Specialists towards achieving department objectives.
- Assume the Department Manager's responsibilities during their absence.
This is also a customer service position which requires a great deal of customer contact. Applicants must be able to work effectively in a fast-paced environment while providing quality service in a professional, courteous, and helpful manner.
Requirements- Demonstrate good interpersonal skills when dealing with customers, vendors, staff, and management.
- Strong selling skills.
- Strong technical knowledge.
- Ensure on-going and continuous performance management of all staff.
- The ability to train, coach, and develop staff to meet business objectives.
- Highly organized and able to multitask effectively and work under changing priorities.
- Good communication skills, both written and verbal, within a team environment.
- Isolate and solve problems.
- Adapts easily to change.
- Strong analytical and strategic thinking skills.
- Ability to work independently, quickly, and accurately under pressure.
- Ability to relate to all levels of personnel.
- Ability to exercise professional judgment, delegate, and follow-up.
- Entrepreneurial: look for ways to build the business.
- CIP/CAIB or minimum Level II insurance license.
- Possess a strong insurance technical skill base.
- Knowledge of desktop PCs and Windows-based operating systems.
- Proficient with word and excel.
- Eventual completion of internal corporate leadership and management courses.
- Ability to use all relevant software related to the Insurance Department.
- In-depth knowledge of insurance products, services, and regulations.
We offer a comprehensive benefits package, including medical, dental, prescription drug, and vision coverage for you and your family. Ongoing in-house training and education courses, employee family assistance program, company-matched RRSPs, health and wellness programs, and employee recognition program are just a few of the benefits you can expect.
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