Chief Information Technology Officer

6 days ago


Toronto, Ontario, Canada ITI Full time

About ITI



Established in 1991, ITI is a leading provider of technology services and solutions. Our expertise spans strategic IT consultancy to solutions implementation, including procurement and management of IT infrastructure for organizations.



We have a team of experts located throughout Canada, with a proven track record at various levels of provincial and federal government and private companies of different sizes.



At ITI, we don't just set up IT infrastructures – we strive to offer tailored solutions that meet our clients' unique needs.



We lay the foundations necessary for your development by handling consultation, thinking, and strategic approach. We listen, understand your reality, and offer technological solutions that truly work best.



About This Role



We are currently seeking a Chief Information Technology Officer for a Permanent position in Toronto.



Key Responsibilities:




  • Lead, manage, and provide support for multiple IT projects, ensuring alignment with internal Service Level Agreements (SLAs).
  • Troubleshoot any issues that arise throughout the project lifecycle to maintain smooth operations and timely delivery.
  • Recruit, train, coach, guide, and mentor IT staff, fostering a culture of collaboration, innovation, and continuous improvement.
  • Effectively communicate job expectations, conduct performance appraisals, and oversee the professional development of systems administrators, programmers, and technicians.
  • Develop and implement comprehensive IT strategies and policies, focusing on information security, access controls, standards, and best practices aligned with business objectives.
  • Ensure the availability of data backups, disaster recovery plans, and business continuity measures, conducting regular testing and optimization to minimize downtime and risk.
  • Manage vendor relationships, contracts, and software licenses, ensuring compliance and maximizing value across various domains such as cloud platforms, telecommunication companies, and ERP partners.
  • Oversee vendor performance, monitoring adherence to contractual obligations and proactively addressing any issues to maintain service quality and efficiency.
  • Conduct routine system audits, risk assessments, and security evaluations, identifying and addressing vulnerabilities to maintain compliance with company and legal guidelines.
  • Track and maintain inventory of all hardware and software, documenting internal processes, problems, resolution, and ensuring efficient resource allocation.
  • Design, develop, document, and implement IT/Security policies and procedures, ensuring alignment with industry standards and regulatory requirements.
  • Maintain proficiency in emerging technologies, regulatory requirements, IT Security standards, and threats and industry best practices, providing guidance and recommendations for strategic IT investments.


Requirements:




  • A minimum of seven years of proven experience as an IT Manager in a medium to large enterprise, demonstrating a track record of successful project management and team leadership.
  • In-depth knowledge of technical management, computer science, digital security, cloud computing, network infrastructure, systems administration, and enterprise software applications.
  • Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
  • Proven ability to effectively lead and manage a diverse team of IT professionals, fostering collaboration, innovation, and continuous improvement.
  • Bachelor's degree in management information systems, computer science, and/or business engineering, or equivalent work experience.
  • Expertise in IT best practices, policies, and regulations.
  • Comprehensive understanding of application development and software development lifecycle concepts, facilitating informed decision-making and strategic planning in IT initiatives.
  • Knowledge and hands-on experience with ERP software, BI Reporting, and analytics is a plus.
  • Exceptional project management skills, with a proven track record in organization, planning, time management, and prioritization, ensuring the successful execution of multiple IT projects.
  • Strong problem-solving, critical thinking, decision-making, and analytical abilities, enabling the identification and resolution of complex technical issues and challenges.
  • Demonstrate a self-starting attitude with a strong work ethic and a positive outlook.
  • Possesses strong interpersonal and team-building skills, with the ability to foster collaboration and build cohesive teams.
  • Exhibits excellent organizational, time management, and prioritization skills, capable of efficiently managing multiple tasks and projects.
  • Sel-motivated and able to work independently with a high degree of initiative, effectively prioritizing and executing tasks to meet deadlines and achieve goals.


What We Offer




  • A salary range of $112,000 to $118,000 per year.
  • Health coverage.
  • Insurance.
  • Dental insurance.
  • 4% Pension avec 6 months.
  • Visual (350$ every 2 years).


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