Retail Cannabis Store Leader

2 weeks ago


Grande Prairie, Canada Canna Cabana Full time

Canna Cabana is seeking a highly skilled and experienced Retail Cannabis Store Leader to join our team. This leadership role offers significant opportunities for growth, experience, and learning.

Job Summary

This role involves supervising daily store operations, assisting in personnel management, and ensuring customer service excellence. As a key member of our team, you will be responsible for overseeing staff, managing inventory, and maintaining high standards of customer satisfaction.

Key Responsibilities
  • Supervise and facilitate daily store operations to ensure optimal performance.
  • Assist in the delivery of key personnel management when needed, resolving any customer service issues that may arise.
  • Provide direction, guidance, and instruction to all store associates as required.
  • Ensure store conditions consistently meet established standards.
  • Assist in staffing level adjustments to meet business needs, as requested.
  • Act as a sales and customer service leader/role model in the absence of senior management.
  • Greet and assist customers with exemplary conduct, modeling excellent behavior for other staff members.
  • Ensure adherence to company policies and relevant legislation by all staff members.
  • Handle customer complaints effectively, escalating to the appropriate individual as necessary.
  • Maintain high standards of health, safety, and security regulations, meeting required standards on shift.
  • Meet sales targets and store-level KPIs.
Requirements
  • A valid SellSafe and QCW license is mandatory for working in a retail cannabis store.
  • High school diploma or equivalent, along with college/CEGEP/vocational or technical training.
  • Demonstrated sales and service orientation.
  • At least 2 years of work experience in the retail industry, preferably in the cannabis industry.
  • Excellent time management and prioritizing skills.
  • Ability to train and motivate staff.
  • Skills to monitor and lead by example.
  • Basic office administration skills.
  • Proficiency with Microsoft Office productivity suite.
  • Effective teamwork and communication skills.
  • Strong customer service and troubleshooting skills.
Salary Information

The estimated salary for this role is between $50,000 and $70,000 per year, depending on experience and qualifications.

Why You Should Apply

This role offers a unique opportunity to work for a growing company poised to become a globally recognized brand in the cannabis industry. With unlimited bonus earning potential, you can take your career to new heights.



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