Pet Store Operations Manager

2 weeks ago


Glace Bay, Nova Scotia, Canada PET VALU Full time
Company Overview

Pet Valu is one of the largest retail operations in North America dedicated to providing families with food and supplies for various pets. We are passionate about helping local pets in need and partner with local shelters, rescues, and charities for adoption events, in-store adoptions, and pet food bank programs.

Salary and Benefits

We offer competitive wages, paid benefits, employee discounts, and a pet-oriented career-building environment. The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.

Job Description

As a Store Manager at Pet Valu, you will coach and develop your store team to deliver world-class service to all customers. You will be responsible for ensuring that all customer service standards are met by staff, maintaining courteous relationships within the community, and managing a team of employees.

Key Responsibilities
  • Manage a team of employees, including recruiting, scheduling, training, day-to-day assignment of tasks, supervision, and coaching.
  • Ensure that all staff adhere to operational standards and procedures set at the corporate operations level.
  • Coordinate order placements, maintain inventory, and ensure that store audits and safety audits are completed.
  • Coordinate efforts of store staff to achieve targeted business results.
Requirements and Qualifications

To be successful in this role, you will need:

  • A minimum of 2 years customer service and retail store management experience.
  • Enthusiasm for learning and growth in the pet care industry.
  • An outgoing and friendly personality with strong customer service skills.
  • The ability to work as scheduled to meet attendance requirements, including weekends and evenings.
  • Reliable means of transportation to and from the store.
What We Offer

Pet Valu offers a dynamic and supportive work environment, opportunities for professional growth and development, and a chance to make a difference in the lives of pets and their owners.


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