Restaurant Performance Manager

2 weeks ago

Fredericton, New Brunswick, Canada Restaurant Brands International Inc Full time
About Restaurant Brands International

Restaurant Brands International Inc. is a leading quick service restaurant company with a global presence. With over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries, we own four of the world's most prominent quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.

Our Opportunity

We are seeking a Restaurant Performance Manager to join our team based in the Durham region and Barrie. As a key partner and consultant for our Restaurants, you will review and analyze Restaurant operating, financial, and business information to improve overall results. You will work collaboratively with Owners and Managers to ensure Restaurants meet business and operating standards and guidelines.

Key Responsibilities
  1. Act as a business consultant and coach to Owners and Managers on all aspects of their restaurants, including business and financial results, effective operations, Team Member engagement, Guest satisfaction and loyalty.
  2. Review all Restaurant Operating reports and audits, analyze the information, and determine appropriate solutions in collaboration with Owners and Managers.
  3. Review Restaurants' financial, business, and operating performance, find opportunities to improve performance, and work collaboratively with Owners and Managers to develop solutions to strengthen performance.
  4. Conduct regular financial (P&L, Balance Sheet) reviews with Owners and Managers.
  5. Ensure all new initiatives are well implemented to support sales growth.
  6. Be a Tim Hortons Brand/Business Ambassador at all times.
Requirements
  1. 3+ years' operational experience with P&L responsibility, preferably multi-unit experience in a national, franchise, high growth consumer or retail-based business.
  2. University degree in business, hospitality, or a related field.
  3. Strong business and financial acumen and business development capabilities.
  4. Ability to establish and build effective relationships and to work collaboratively with others (Owners, Colleagues) to set and achieve goals.
  5. Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues.
  6. Ability to communicate clearly and effectively in different forms and with different audiences.
  7. Willingness to travel within the region and flexibility with schedule to accommodate operational needs, including evenings and weekends.
  8. Valid driver's license and driving record within provincial guidelines.
Benefits
  1. Pension matching.
  2. Hybrid.
  3. Health benefits (medical, dental).
  4. Short- and long-term disability.
  5. Comprehensive global paid parental leave.
  6. Telehealth.
  7. Employee Assistance Program.
  8. Discounted Gym Memberships.

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