Spa Operations Manager
2 weeks ago
We are seeking an experienced Spa Operations Manager to lead the daily operations of our spa and aesthetic service. As a key member of our team, you will be responsible for planning and controlling budget and inventory, establishing policies and procedures for staff, and supervising a team of 5-10 people.
Key Responsibilities- Direct and control daily operations of the spa, ensuring smooth and efficient delivery of services to clients.
- Evaluate daily operations to identify areas for improvement and implement changes as necessary.
- Plan and organize daily operations, including staffing, scheduling, and supply management.
- Establish or implement policies and procedures for staff, ensuring compliance with company standards and regulatory requirements.
- Plan and control budget and inventory, ensuring effective use of resources and minimizing waste.
- Hire, train, and supervise staff, providing guidance and support to ensure they meet performance expectations.
- Address customers' complaints or concerns in a professional and courteous manner.
- Degree in a related field, such as hospitality or business administration, or equivalent experience.
- 1-2 years of experience in a spa or aesthetic service environment, with a focus on operations management.
- Excellent communication and interpersonal skills, with the ability to work effectively with staff, clients, and vendors.
- Strong analytical and problem-solving skills, with the ability to evaluate data and make informed decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Reliable transportation and a valid driver's license.
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
Benefits- Bonus structure based on individual and team performance.
- Free parking available on site.
- Learning and training opportunities paid by the employer.
- Team building opportunities and social events.
- Parking available on site.
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