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Customer Service Representative

2 months ago

Caledon, Ontario, Canada IAA Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at IAA, an RB Global, Inc. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers through phone and in-person interactions.
  • Perform general clerical duties, including data entry, filing, and sorting of documents.
  • Assist in Sale Day activities, including ordering office supplies and processing materials for courier.
  • Maintain a professional appearance and neat work environment.
Requirements
  • High School diploma or equivalent in education.
  • Previous office experience.
  • Proficient in Microsoft Office applications.
  • Excellent verbal and written communication skills.
  • Exceptional customer service skills.
  • Good time management and organizational skills.
  • Strong attention to detail.
What We Offer
  • Competitive wages.
  • Health and dental benefits.
  • RRSP company matching.
  • An opportunity for career growth.
  • A team-oriented and engaging work environment.