Cloud Support Optimization Lead

22 hours ago


Vancouver, British Columbia, Canada Amazon Full time

About the Role:

We are seeking a skilled Cloud Support Optimization Lead to join our team at Amazon. As a key member of our organization, you will play a crucial role in driving revenue, adoption, and growth from small- to enterprise-level customers.

In this position, you will lead initiatives that are critical to our customers' cloud operations and the AWS business. You will collaborate with cross-functional teams, including engineering, product, program, UX, and operations teams, to define a bold vision and deliver high-value solutions to AWS customers.

As a Technical Product Manager, you will be responsible for creating a product vision and strategy for our cloud support service. This includes defining product roadmaps, working closely with engineering leaders to achieve business goals, and engaging with customers through various channels.

Key responsibilities include:



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