Customer Service Coordinator

2 weeks ago


Victoria, British Columbia, Canada Rentokil Initial Full time
Job Overview

Rentokil Initial is a leading provider of pest control services in Canada, serving the property management sector with innovative technologies. We are seeking a highly skilled Customer Service Coordinator to join our team in Victoria, BC.

Responsibilities
  • Data entry and maintenance of customer contracts, sales, and product information into our CRM system
  • Uploading and filing copies of contracts for new customers
  • Contact updates, changes to billing, PO's, and account maintenance
  • Daily and consolidated month-end invoicing, ensuring accuracy and completion by the last business day of the month
  • Processing credit memos, verifying service work tickets, and posting in CRM
  • Assisting in resolving customer disputes and submitting vendor invoices for payment processing
  • Compiling production and sales commissions reports, and tracking business and technician licenses
  • Additional responsibilities as assigned
Requirements
  • 2+ years of administration experience in a fast-paced professional environment
  • Demonstrated proficiency in Microsoft Word, Excel, and PowerPoint
  • Familiarity with Google Suite, including Google Docs, Drive, Gmail, and Calendar
  • Able to learn and use multiple computer systems
  • Strong analytical skills, attention to detail, and multitasking abilities
  • Prioritizing work without direct supervision and exercising tact and diplomacy when dealing with others
  • Strong communication skills (verbal and written) and a strong work ethic
Salary and Benefits

We offer a competitive salary range of $39,800-$41,400 per year ($19-$20.50/Hr), paid bi-weekly, plus benefits including medical, dental, and vision coverage, employer-matched RRSP program up to 3.5% of your base salary per year, paid sick and vacation days, short and long-term disability, and life insurance.



  • Victoria, British Columbia, Canada Sussex Insurance Agency (Town & Country) Full time

    Sussex Insurance Agency (Town & Country) is currently seeking an experienced Customer Service Coordinator to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our clients.The estimated salary range for this position is $45,000 - $55,000 per year, depending on...


  • Victoria, British Columbia, Canada Robbins Parking Service Ltd Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Robbins Parking Service Ltd.Key Responsibilities:Training and Development: Train other workers to ensure they have the necessary skills and knowledge to perform their duties effectively.Administrative Support: Record and prepare minutes of...


  • Victoria, British Columbia, Canada Guardteck Security Full time

    At Guardteck Security, we are seeking an exceptional leader to fill the role of Guest Services Lead. Located in Downtown Victoria, this position offers a unique opportunity for candidates with outstanding customer service experience and a passion for leadership.About the RoleThis is a leadership position that sets the tone for customer service interactions...


  • Victoria, British Columbia, Canada Guardteck Security Full time

    Job OverviewWe are seeking an exceptional Customer Service Lead to join our team at Guardteck Security in Downtown Victoria. As a crucial part of the Marketing Department, this role will provide excellent and memorable experiences for shoppers, service providers, and the community.Salary: $20.50 per hourJob DescriptionThe Guest Services Lead is a leader who...


  • Victoria, British Columbia, Canada Kurves Brow Bar Full time

    About the RoleWe are seeking a highly organized and customer-focused Senior Salon Coordinator to join our team at Kurves Brow Bar. In this role, you will be responsible for overseeing the day-to-day operations of our salon, ensuring seamless delivery of services to our clients.


  • Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at beBee Professionals in Victoria, Canada. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and performing various administrative tasks to ensure seamless office operations.Key...


  • Victoria, British Columbia, Canada GAIN Group of Companies Full time

    About the RoleAs a key member of the GAIN Group of Companies, we are seeking an Automotive Customer Service Specialist to join our team at Volkswagen Victoria. This exciting opportunity allows you to take your customer service skills to the next level and be part of a dynamic and rewarding career.Salary and BenefitsWe offer a competitive salary of...


  • Victoria, British Columbia, Canada GAIN Group of Companies Full time

    Volkswagen Victoria is a dynamic company that fosters passion and drive in its people. We are seeking a highly motivated Automotive Customer Service Liaison to join our team.The ideal candidate will be a bright, energetic, solution-oriented individual who believes that the path to success is paved with hard work, dedication, and exceptional customer service....


  • Victoria, British Columbia, Canada Rentokil Initial Full time

    Rentokil Initial, a leading provider of pest control services in Canada, is seeking a skilled Customer Service Coordinator to join our team. As a key member of our Support Services team, you will play a vital role in ensuring customer satisfaction through excellent communication and timely resolution of queries.Job SummaryThe ideal candidate will possess...


  • Victoria, British Columbia, Canada Robbins Parking Service Ltd Full time

    About the RoleWe are seeking a highly organized and detail-oriented Senior Office Coordinator to join our team at Robbins Parking Service Ltd. The successful candidate will provide administrative support, manage office procedures, and ensure seamless communication within the organization.Key ResponsibilitiesOffice Management: Determine and establish office...


  • Victoria, British Columbia, Canada BMO Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our Wealth Sales & Service team at BMO. As a key member of our team, you will provide exceptional client service, administrative support, and contribute to the success of our business objectives.Key ResponsibilitiesCoordinate marketing activities, including...


  • Victoria, British Columbia, Canada CB Canada Full time

    Customer Service RepresentativeAt Motion, we're committed to making life accessible for all. As a Customer Service Representative, you'll play a vital role in delivering exceptional experiences to our clients, empowering them to live their most vibrant lives.Key Responsibilities:Provide outstanding customer service through phone, email, and in-person...


  • Victoria, British Columbia, Canada Robbins Parking Service Ltd Full time

    We are seeking a skilled Business Operations Coordinator to join our team at Robbins Parking Service Ltd. This is an excellent opportunity for someone with administrative experience and strong organizational skills to take on a key role in supporting the day-to-day operations of the company.The ideal candidate will have at least 1 year of experience in a...


  • Victoria, British Columbia, Canada Samya Spa Full time

    About the RoleWe are seeking an experienced Spa Service Coordinator to join our team at Samya Spa. This is a full-time opportunity with a competitive salary range of $45,000 - $60,000 per annum.Key Responsibilities:Greet clients and provide exceptional customer service.Schedule appointments and manage the booking system.Process payments and handle customer...


  • Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Victoria, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Victoria, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Victoria is looking for a Customer Service Representative to provide exceptional customer service and ensure a positive shopping experience.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions.Provide friendly and efficient service to all customers.Maintain a clean and organized checkout...


  • Victoria, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled and customer-centric Customer Service Specialist to join our team at beBee Professionals in Victoria, Canada. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and contributing to the overall success of our store.Key Responsibilities:Provide...


  • Victoria, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a skilled Service Excellence Specialist to provide exceptional service to our customers at beBee Professionals in Victoria, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Victoria, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Victoria is looking for a highly motivated Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and...