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Pharmacy Support Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team at Federated Co-operatives Limited. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacists and providing exceptional customer service to our members.
Key Responsibilities:
- Prepare, package, and label pharmaceutical products under the supervision of a pharmacist.
- Manage patient profiles, submit insurance claims, and resolve payment or coverage issues with payers.
- Maintain prescription records and inventory of medication.
- Deliver medication to patients in town and out of town, with a company-provided vehicle if applicable.
- Adhere to company and government guidelines on asset protection, alcohol and substance policy, and proper disposal of medical waste and expired prescriptions.
- Provide exceptional customer service to promote the sale of co-op merchandise in the pharmacy.
- Maintain and control the cash register in the pharmacy in accordance with cash handling procedures.
- Attend to customer inquiries in person and over the phone.
- Adhere to all confidentiality and privacy regulations.
Requirements:
- Ability to work independently and take direction when required.
- Ability to work in a patient-focused environment.
- Positive team player attitude.
- Strong work ethic.
- Ability to work under pressure in a fast-paced environment.
What We Offer:
Our Team Members receive competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, grow and develop, and foster a culture of teamwork and innovation.