Customer Service Manager

7 days ago


Markham, Ontario, Canada ACD ELECTRIC & PLUMBING LTD. Full time
Job Overview

A Customer Service Supervisor position is available at ACD Electric & Plumbing Ltd. The role requires a professional with experience in supervising teams and managing daily operations.

Key Responsibilities:
  • Team Management: Co-ordinate activities with other work units or departments, establish work schedules and procedures, and maintain operation of computer systems, equipment, machinery.
  • Training and Development: Identify workers' training needs, train staff/workers in job duties, safety procedures, and company policies.
  • Reporting and Communication: Prepare and submit reports, perform same duties as workers supervised, and co-ordinate, assign and review work.
Requirements and Qualifications:
  • Education: College/CEGEP degree
  • Experience: 1 year to less than 2 years of relevant experience
  • Skills: Accurate, client focus, dependability, excellent oral and written communication, organized, reliability, team player
Benefits and Work Conditions:
  • Salary: Estimated $60,000 - $80,000 per annum based on location and industry standards
  • Bonus: Eligible for performance-based bonuses
  • Parking: Parking available on site
  • Work Term: Permanent position with 30 to 40 hours per week
  • Work Language: English


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