Student Occupancy Coordinator

1 month ago


Burnaby, British Columbia, Canada Simon Fraser University Full time
About the Role

We are seeking a detail-oriented professional to join our Residence and Housing team as a Student Occupancy Specialist. In this role, you will work with a dedicated team to ensure maximum housing occupancy by managing the student housing application process, offers, assignments, billing, and online housing portal.

Key Responsibilities
  • Process housing applications, room assignments, and billing in a timely and accurate manner.
  • Provide excellent customer service to students, staff, and colleagues, responding to diverse and complex inquiries.
  • Work collaboratively with the residence life, front desk staff, facilities, communications, guest accommodation, finance, and Campus Services and Student Services colleagues.
  • Manage projects and set deadlines, exercising mature judgment and initiative.
  • Develop and maintain effective relationships with students, staff, and colleagues.
Qualifications

We are looking for a candidate with a high school graduation and one year of post-secondary education, including courses in word-processing, database and spreadsheet applications, project management, and office procedures. Three years of experience is preferred, or an equivalent combination of formal education, certificate/program of study, and experience.

  • Excellent communication, teamwork, and problem-solving skills.
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

At Simon Fraser University, we offer a comprehensive benefits package, including a defined benefit pension plan, on-campus tuition waiver, and funding for professional development expenses. We also offer a hybrid-work program for eligible positions and a safe and respectful workplace.



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