Food Service Team Lead

3 weeks ago


Newmarket, Ontario, Canada A&W Full time
Job Summary:

As a Food Service Supervisor at A&W, you will play a key role in ensuring the smooth operation of our restaurants. You will be responsible for supervising and coordinating the activities of our food service staff, training them in their job duties, sanitation, and safety procedures, and maintaining records of stock, repairs, sales, and wastage.

Key Responsibilities:
  • Supervise and Coordinate Staff: Oversee the activities of our food service staff, including cooks, food service counter attendants, and food preparers.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to ensure they are equipped to provide excellent customer service.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to help us make informed business decisions.
  • Quality Control: Ensure that food and service meet our high quality standards, and address any customer complaints or concerns in a timely and professional manner.
  • Work Schedules: Establish work schedules for our food service staff to ensure that we are adequately staffed during peak periods.
Work Environment:

As a Food Service Supervisor at A&W, you will work in a fast-paced environment, often under pressure to meet tight deadlines. You will be required to stand for extended periods, walk, and work in a combination of sitting and standing positions.

Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Work Setting: Restaurant environment.
  • Supervision: 5-10 people.
  • Work Conditions: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing, walking, standing for extended periods, walking.
  • Personal Suitability: Client focus, efficient interpersonal skills, flexibility, team player.


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